Frequently Asked Questions
Everything you need to know about your Bariano shopping experience.
What is your return policy for evening wear?
We offer returns on full-priced items within 14 days of delivery, provided the garment is unworn, unwashed, and has all original tags and security ribbons attached.
How long does domestic and international shipping take?
Domestic express shipping typically takes 1-3 business days, while international shipping ranges from 5-10 business days depending on your location and customs processing.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment measurements for the best fit.
Can I make changes to my order after it has been placed?
As we strive for fast dispatch, we can only make changes if the order has not yet been processed by our warehouse. Please contact our customer care team immediately via live chat or email.
Do you offer alterations for your gowns?
While we do not provide in-house alterations, our gowns are designed with standard seam allowances to allow for easy adjustments by a professional tailor.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay and Klarna for eligible regions.